Level 1 Award in Customer Service
£550.00
Course Information
- Level
1
- Duration
8 weeks
- Finance Option
Yes
- Requirements
16+
- Next course
The Focus Awards Level 1 Award in Customer Service (RQF) is aimed at those learners preparing to enter the customer services sector and those currently working in a customer service role.Â
The Focus Awards Level 1 Award in Customer Service (RQF) aims to provide learners with the skills and knowledge required to deliver good customer service, provide good customer service, effectively deal with customer queries, problems, and complaints.Â
Course Content –
- Business and customer awarenessÂ
- Working as part of a groupÂ
- Preparation for workÂ
Course Duration: 8wks
Course Fees: £550
Deposit: £80
Models: Provided by SPA or you can book your own clients
Qualification: FOCUS AWARDSÂ
Entry Requirements: There is an element of communication (discussing, presenting, reading and writing) involved and learners should have basic skills in communication at Entry Level 3. Age restrictions 16+
Finance options available.
Frequently Asked Questions
What courses does Sitting Prettie Academy offer?
We provide a diverse range of courses in beauty therapy, aesthetics, customer service, and more. Our offerings include:
- Beauty Therapy Diplomas: Focus Awards Level 2 and Level 3 Diplomas in Beauty Therapy​
- Aesthetics Training: Courses such as Radio Frequency Training, Non-surgical Rhinoplasty Masterclass, and IV Vitamin Drip Fusion Training​
- Customer Service Certifications: Focus Awards Level 1 and Level 2 Certificates in Customer Service​
For a full list of courses, please visit our Training Courses page.
